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Questions about a calculator, an emailed report, a cost guide or a possible partnership? Send us a message and include enough detail for us to understand what you are working on.
Calculator or website support
If a calculator is not loading, produces an unexpected result or a link is broken, tell us which page you were using and what happened. Including the calculator name, relevant inputs and your browser or device can make troubleshooting faster.
Email report delivery
If you requested a calculator report and did not receive it, check your spam or promotions folder first. When contacting us, include the calculator you used and the approximate time you requested the report. Do not send passwords, payment details or other sensitive information.
Corrections and editorial feedback
Found an outdated figure, unclear explanation, calculation issue or broken source? Please send the page URL and a short explanation of what should be reviewed. Specific corrections help us improve the site for everyone.
Digital book purchases
If you purchased a HomeCostEngine digital book and the download did not appear after payment, email us with the book title, purchase email and Stripe receipt or payment reference. Do not send full card information.
Partnerships, media and business inquiries
For relevant partnerships, advertising inquiries, data collaborations, media requests or other business opportunities, email us with a brief description of your organization and the type of collaboration you have in mind.
Before you contact us about project pricing
HomeCostEngine provides planning estimates rather than contractor quotes. We cannot inspect a property or confirm a final project price by email. For site-specific pricing, permitting, engineering or trade advice, contact a qualified local professional who can review the actual property and scope.
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