Refunds for digital books.

We want buyers to receive the product they paid for and be able to open it successfully.

Digital products are normally final sale

Because a downloadable PDF can be accessed immediately after payment, completed digital-book purchases are generally final sale once the file has been made available, except where applicable law requires otherwise.

When we will help

Contact us if you were charged more than once for the same purchase, received the wrong book, cannot access the purchased file because of a HomeCostEngine delivery error, or the PDF itself is materially corrupted. We may restore access, provide the correct file, or issue a refund where appropriate.

How to request support

Email [email protected] with the purchase email, book title, approximate purchase time and Stripe receipt or payment reference if available. Do not email full card numbers or sensitive payment credentials.

Processing

Approved refunds are returned through the original payment method and may take additional time to appear depending on the payment provider and bank.

Your legal rights

This policy does not limit non-waivable consumer rights that apply in your jurisdiction.