A running toilet, weak flush or leaking flapper does not automatically mean the entire toilet needs to be replaced.
Identify the failed component
Flappers, fill valves, supply lines and some seals are common service parts. Ask whether the porcelain fixture itself is sound.
Cracks change the decision
A cracked tank or bowl can create leak and safety concerns. Replacement is usually a different discussion from replacing a worn internal valve.
Consider recurring problems
Repeated clogs, unstable mounting, persistent leaks or multiple failing components can make replacement more attractive than one more repair.
Compare water efficiency
If replacement is already needed, compare certified high-efficiency models and flushing performance rather than buying solely on price.
Include installation scope
A replacement quote may include removal, disposal, a new seal, supply connection and flange repair if needed. Clarify what happens if the flange or floor is damaged.